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FAQ’s

Press the button on the dropper to fill a pre-measured amount of product - the dropper is designed to hold the right amount for each targeted area on your scalp. Apply directly onto your scalp and massage in with fingertips or Crown Polisher. You can choose targeted areas that tend to show the most breakage and damage, such as at your hairline, edges, and at your part, or you can apply a bit all over your scalp. Can be used morning or night on wet or dry hair. Do not rinse out. Must be used daily for 30-60 days for best results.

Most users can expect to see results within 30-60 days, depending on the health of your hair and scalp, how severe the hair loss is to begin with, and your overall health and lifestyle.

This will vary depending on usage. Generally, one bottle of Power Potion will last 60 days if used once a day or 30 days if used morning and night. If applied to multiple areas per use or all over the scalp, you may go through the product at a faster rate.

Each dropper is specifically designed to pull the perfect amount of product (about 10 drops) of Power Potion for 1-2 targeted areas. If applying to your entire scalp, you may need to apply more.

No - Power Potion is formulated to be used on the scalp only.

Our Signature Rice Water Complex is composed of 100% Pure Rice Water Extract, Biotin, and Arginine. This combination was specially chosen for its scalp-nourishing and strand-strengthening properties and takes your average rice water DIY benefits to the next level.

Rice Water is not an FDA-regulated ingredient, however, it is a more natural and effective alternative to many other hair growth-stimulating products on the market. It is packed with 8 Amino Acids and Vitamins B, C, and D that are highly effective in strengthening hair and promoting healthy hair growth.

Yes! Power Potion is safe to use with hair extensions and wigs. Apply the product directly to the scalp and massage in to help with absorption before wearing a style that encloses the scalp.

Yes! INALA Power Potion works for all genders.

Absolutely! Power Potion is free from ingredients that would interfere with color treatments or chemical processing such as sulfates, parabens, certain drying alcohols, and sodium chloride.

Power Potion is a leave-in treatment and should not be washed out for best results.

Nope! The Power Potion is fragrance-free and safe for sensitive scalps.

Absolutely! The Power Potion is designed to be used with all of your everyday hair products. If you are using other scalp-specific serums and oils in your routine, we suggest alternating between them (either AM/PM or every other day) so that they each have a chance to provide full absorption and efficacy.

Nope! In fact, Power Potion is full of hydrating ingredients such as Serine and Soy Amino Acids that nourish and soothe the scalp.

No way! Power Potion is oil-free and will not make hair greasy or oily. It was developed to be easily incorporated into any and all hair routines and wash schedules.

Build up varies from person to person and depends on factors such as an individual’s hair washing routine, the various products they use in their routine, their hair porosity, and the condition of their scalp. To avoid buildup, we recommend making sure that it is only being applied to the scalp as directed and not overused (once or twice a day is all you need!).

We use all safe ingredients and avoid known or harmful toxins, however, because every woman is perfectly unique, we always recommend you check with your doctor to see what's safest for you.

Power Potion is clinically tested and dermatologist approved. However, we always recommend talking to your doctor if you have questions or concerns with how your individual skin will react.

Power Potion is gentle and uses clean ingredients, however it was not formulated for children. Please review the ingredient list with your child’s pediatrician before using.

Yes! Power Potion vegan and cruelty free. Additionally, it is Leaping Bunny Certified and PETA “Without Bunnies” certified!

Yes! Power Potion is free from common allergens and irritants such as fragrance, parabens and sulfates. It is also clinically tested and dermatologist approved for safety.

There are many forms of alopecia and every case is unique in terms of severity, cause, and progression. Because of this, results will vary, but we encourage you to try it!

No - Power Potion should only be used on the scalp.

No, Reset Rinse is a pre-shampoo treatment and should not be used in place of Shampoo.

No, Reset Rinse is designed to be washed out.

No, Reset Rinse has no fragrance and the natural smell is so mild, it is virtually undetectable.

Reset Rinse should only be used once a week for 1-3 minutes. Doing it more often or leaving it on for longer will not increase the benefits.

Yes, Reset Rinse is safe for color-treated hair and may give your hair more shine and luster!

Use enough product to fully saturate your scalp and hair. People with thick or long hair may find that they use more product than people with fine or short hair.

It is recommended that you shampoo after using the Reset Rinse to ensure that it is thoroughly rinsed out of the hair.

Unlike the Power Potion which requires at least 30 days to see results, most people can see results for the Reset Rinse after the first use!

We do not recommend using the rinse several times a week or leaving it on for longer than three minutes as it will not necessarily provide more benefit to the hair and will result in running out of product faster.

Yes, and your scalp is an extension of your skin! AHA (Alpha-Hydroxy Acids) such as Glycolic and Lactic Acid help remove product buildup, moisturize the scalp, regulate pH, and help keep scalp issues such as dryness, flaking, and acne at bay. These are also great for your strands as they help seal the cuticle to promote shine and minimize frizz.

Absolutely! Reset Rinse is wonderful for these styles and can be used with all protective styles - just be sure to rinse it out!

Rice water is packed with a variety of amino acids and vitamins B, C, and E, which help strengthen the hair, increase elasticity, and promote shine. It is a gentle treatment that has been used for centuries to help promote healthy hair growth and strong strands.

We use all safe ingredients and avoid known or harmful toxins, however, the use of exfoliating ingredients such as AHAs may not be suitable if you are pregnant or breastfeeding. Please check with your doctor before using Reset Rinse.

Reset Rinse is clinically tested and dermatologist approved for safety. However, we always recommend talking to your doctor if you have questions or concerns with how your individual skin will react.

Reset Rinse is gentle and uses clean ingredients, however, it was not formulated for children. Please review the ingredient list with your child’s pediatrician before using.

Yes! Reset Rinse is vegan and cruelty-free. Additionally, it is Leaping Bunny Certified and PETA “Without Bunnies” certified!

Yes! Reset Rinse is free from common allergens and irritants such as fragrance, parabens, and sulfates. It is also clinically tested and dermatologist-approved for safety.

Triple Threat Tonic is a strand treatment with styling benefits, whereas Power Potion and Reset Rinse are just treatments, and not meant to style the hair. This means that not only do you get the treatment benefits of INALA’s signature Rice Water Complex, but you also get instant shine, light hold, and hydration after just one application! Additionally, Triple Threat Tonic was specifically designed to nourish your strands, whereas Power Potion is for the scalp and Reset Rinse is for the scalp and strands (but in a rinse-out format). Triple Threat Tonic completes the Rice Water Ritual trifecta by delivering the benefits of Rice Water in a leave-in product to nourish and strengthen the hair!

No. Triple Threat Tonic is oil-free and has an extremely lightweight texture, making it suitable for all hair types. It is very hydrating, so less is more when using the product. You can always layer on if you need more!

Triple Threat Tonic is a multitasking treatment with styling benefits. The versatile formula can be used on wet, damp, or dry hair to prime, style, or refresh, depending on your preferred method!
- PRIMES wet hair to reduce breakage from brushing and styling.
- STYLES dry hair by adding shine and light hold. Perfect for sleek updos like ponytails, buns, and braids!
- REFRESHES waves, curls, and coils by rehydrating and reviving strands between wash days.

Triple Threat Tonic is a leave-in treatment with styling benefits - leave it in your strands for best results!

This totally depends on the look you are going for! On its own, Triple Threat Tonic provides a very light, non-sticky or crunchy hold. If laying products, we recommend using Triple Threat Tonic first so that it can deliver its strand-strengthening benefits to the strands.

Yes, Triple Threat Tonic is Silicone Free.

Yes, Triple Threat Tonic is vegan, Leaping Bunny, and PETA certified.

Yes! Triple Threat Tonic is safe for color treated hair and will boost color vibrancy and shine instantly after application while strengthening and protecting color-treated strands.

Absolutely! Triple Threat Tonic will help strengthen and provide shine for treated hair. Because this is a water-based formula, we recommend not using it in the strands until the first wash after the treatment has happened in order to ensure that it does not interfere with the treatment.
We also recommend this as a pre-salon treatment for at least two weeks before getting a chemical treatment of any kind done to the hair, as it will build bonds, strengthen strands, and reduce hair damage of the salon treatment.

This fragrance, playfully named Eau La La as a nod to our co-founder, was inspired by some of La La’s favorite fragrances and memories. Fragrance notes: Top: Sweet Apple, Bergamot, Green Violet Middle: Turkish Rose, Jasmine, Velvet Woods Bottom: Patchouli, Praline, Musk

The styling benefits from using Triple Threat Tonic, such as added shine, light hold, and frizz reduction, are immediate! The treatment benefits such as stronger strands, less shedding, and reduced breakage, are cumulative and get better with continued and frequent use.

No - Triple Threat Tonic is formulated for use in strands only. Our Power Potion and Reset Rinse are both scalp-friendly formulas!

Yes! Triple Threat Tonic is safe to use on all real-hair extensions, weaves, and wigs. We do not suggest using it on synthetic hair.

Triple Threat Tonic is clinically tested and dermatologist-approved for safety. However, we always recommend talking to your doctor if you have questions or concerns about how your individual skin will react.

Yes! Triple Threat Tonic is suitable for children and makes a wonderful detangler and styler.

Triple Threat Tonic’s treatment benefits are cumulative and will work best if used daily for constant strand protection.

Absolutely! Triple Threat Tonic works as a great styler to add shine to protective styles and can be applied near the roots to help tame frizz and add strength, shine, and hydration to strands. We do not recommend putting this in synthetic hair.

As a leave-in formula that also refreshes the hair, we sought out to refresh the strands with a beautiful fragrance experience, making it perfect between wash days and after workouts. Developed under the cleanest fragrance standards, Eau La La was created to not dry out hair like other fragrances, keeping scalp and strand health of the utmost importance for this product!

Yes! All of our hair products (Power Potion, Reset Rinse, and Triple Threat Tonic) are cruelty-free, Leaping Bunny Certified, and PETA Without Bunnies Certified.

Yes! All of our hair products (Power Potion, Reset Rinse, and Triple Threat Tonic) are vegan.

ih-NAH-luh

INALA is our cofounder La La Anthony’s name, Alani, backward and means “a place of peace.”

You can purchase INALA directly from us at www.shopinala.com, as well as our official Amazon store, on www.urbanoutfitters.com, and at www.thirteenlune.com.

INALA products are for anyone who wants healthier, fuller, and stronger hair. Our products are designed with all hair types and textures in mind!

Using rice water in hair is a generationally passed down beauty ritual that originated in Asian countries centuries ago. After finding that this ingredient was highly effective for her own hair, La La Anthony set out to create a line of hair care products that let this star ingredient shine, while taking the mess and process out of making DIY rice water mixtures. Rice water is highly effective for hair growth due to being rich in amino acids, vitamins, and minerals, which support hair and scalp health.

Orders usually ship within 1-2 business days of placement. During times of higher volumes, like the holiday season, order processing can take 3-4 business days.

Flat Rate Standard 3-5 business days is $10.00.

You can get free Standard Shipping on orders $100 or more (pre-tax).

No, we can not accommodate shipping address changes after your order has been placed.

Inala is not responsible for lost, stolen or undeliverable packages. We encourage you to make a claim directly with the carrier. Inala will aid customers who choose to file a claim with the carrier by supplying any documentation necessary to support that claim.

Yes! If you created an account with INALA when you purchased your subscription, you can log into your account at www.shopinala.com and edit the frequency of your subscription. If you did not sign up for an account at purchase, please reach out to Customer Care at WeGotYou@shopinala.com and they can edit your account for you or send you an invite to create an account for self-service.

Yes, you can have multiple products on a subscription if they have the same frequency.

Yes! If you created an account with INALA when you purchased your subscription, you can log into your account on www.shopinala.com and change, edit, or pause your subscription. If you did not sign up for an account at purchase, please reach out to Customer Care at WeGotYou@shopinala.com and they can edit your account for you or send you an invite to create an account for self-service.

You can cancel your subscription by logging into your account at www.shopinala.com. If you did not sign up for an account at purchase, please reach out to Customer Care at WeGotYou@shopinala.com and they can cancel your subscription for you. Please note that if our Customer Care Team needs to cancel your subscription for you, they will need at least 72 hours of notice before your next scheduled shipment to ensure that the product is not shipped before the cancellation is made.

Yes! If you created an account with INALA when you purchased your subscription, you can log into your account on www.shopinala.com and edit the payment method and shipping address for your subscription. If you did not sign up for an account at purchase, please reach out to Customer Care at WeGotYou@shopinala.com and they can edit your account for you or send you an invite to create an account for self-service. Please note that if our Customer Care Team needs to make these changes for you, they will need at least 72 hours of notice before your next scheduled shipment to ensure that the product is not shipped before the changes are made.

Subscribing saves you 10% on every order and ensures that you never run out of your favorite products! Subscribers also get invited to exclusive promotions and discounts periodically!

No, shipping costs are non-refundable at this time.

Yes! We will replace any products damaged during shipping. Contact us at WeGotYou@shopinala.com with picture documentation and description and we will respond with any further questions.

No, merchandise/accessories items are considered FINAL SALE and are not eligible for return or refund.

No, gift cards are FINAL SALE and can not be returned or refunded.

No, items purchased through another retailer must be returned/refunded directly with that retailer and according to their policy.

If you aren’t happy with your product for any reason you can return it for a refund (less shipping & handling + $7 processing fee) within 60 days of your order ship date. The product MUST be physically received before your refund is processed. Return postage is the responsibility of the customer. To request a refund, please email us at wegotyou@shopinala.com. Include your order # and a brief description of the reason for your return. Find the full policy here

You will receive a confirmation email that provides you with your order number that will link to your order status. You can check that at anytime!

As soon as your order ships you will receive a tracking number via email that will track the delivery of your order.

We got you! We’ll provide you with an estimated ship date and your order will ship out in the order it was received as soon as the product is back in stock.

We do not ship outside the United States yet but check back with us soon!

You can cancel your order at any time prior to it shipping out. Contact wegotyou@shopinala.com and they will help you out!